Data Protection · Transparency · Trust

Mael Bat – Privacy Policy

Your personal information is extremely important to us. This page explains in detail how mael bat collects, uses, and protects your data.

Last Updated: January 1, 2026 Published in Bengali SSL Secured

1. Introduction

Welcome to mael bat's Privacy Policy. This document explains what types of information we collect while you use the mael bat platform, why we collect it, and how we keep it secure.

We believe your privacy is a fundamental right. That's why data protection is the top priority in everything mael bat does. We have never misused your data, and we never will.

By using the mael bat website or app, you agree to this Privacy Policy. If you have any questions about any part of it, feel free to reach out to our support team at any time.

Our commitment: mael bat never sells your personal data. Your information is used solely to provide you with a better service.

2. What Information We Collect

Mael bat only collects the information that is genuinely necessary to provide our services. We do not believe in gathering excessive or irrelevant data.

Data Type Example Requirements
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Email, mobile number, address Account Management
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Login times, game history, betting records Service Improvement
Technical Information IP address, device type, browser Security & Fraud Prevention

We do not collect your religion, political views, health information, or any other sensitive personal data.

3. How We Collect Information

Mael bat collects your information through various methods. Each method is fully lawful and transparent.

  • Directly Provided: Information you provide through the registration form, KYC verification, or support chat.
  • Automatically collected: Technical information collected via cookies and log files during your use of the platform.
  • Payment Processor: Financial information received during transactions via bKash, Nagad, or bank transfer.
  • Verification Services: Identity verification data processed through third-party KYC services.

We never collect your information without your knowledge or consent. You are informed at every point of data collection.

4. How We Use Your Information

Mael bat uses your information only for specific, limited purposes. We never use your data beyond what is necessary.

  • To manage and maintain your account registration
  • Payment Processing & Transaction Verification
  • Preventing fraud, hacking, and illegal activity
  • To provide a customized gaming experience tailored to your preferences
  • Sending important service updates and notifications
  • Meeting legal obligations and maintaining compliance with regulatory authorities
  • Managing responsible gaming tools and conducting risk assessments
  • Used to improve platform quality and develop new features

5. Data Sharing Policy

mael bat never sells your personal data. This is our strongest commitment. That said, there are specific circumstances where limited data sharing may occur.

Who We Share With Why Limitations
Payment Processors To process transactions Only essential financial information
KYC Service Provider For identity verification Identity-related information only
Legal Authority To comply with legal orders As per court order
Security Partners For fraud prevention Anonymized Data Only
  • Your data is never sold to advertising companies
  • Your data is never shared with third parties unaffiliated with mael bat
  • Data is never shared for commercial purposes

6. Cookies & Tracking

Mael bat uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: To maintain your login session and ensure platform security. Disabling these cookies will prevent the site from functioning.
  • Performance Cookies: To understand which parts of the site are used most. All data is fully anonymous.
  • Functionality Cookies: To remember your language preferences and settings.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging in.

Mael bat does not use any third-party advertising or tracking cookies. Your browsing habits are never shared with outside companies.

7. Data Security Measures

Mael bat uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock, 24 hours a day.

  • SSL/TLS 256-bit Encryption: All data transmissions are fully encrypted
  • Two-Factor Authentication: An Extra Layer of Security at Login
  • Firewall Protection: Advanced firewall to prevent unauthorized access
  • Regular Audits: Regular audits conducted by third-party security experts
  • Data Backup: Your data is backed up across multiple secure servers
  • Staff Training: Every mael bat employee is trained in data protection

In the event of a security breach, we will notify affected members by email within 72 hours and take immediate steps to resolve the issue.

8. Your Rights

You have full control over your personal information at mael bat. To exercise any of the rights below, please contact our support team.

👁️
Right to Access

You have the right to know what personal information we hold about you.

✏️
Right to Rectification

You can request a correction to any inaccurate or outdated information at any time.

🗑️
Right to Erasure

You can request deletion of your data after your account is closed.

📦
Right to Data Portability

You can request a download of your personal data at any time.

🚫
Right to Object to Processing

You can object to the use of your data for specific purposes.

📧
Right to Opt Out of Marketing

You can unsubscribe from promotional emails and SMS messages at any time.

9. Minor Protection

Mael bat is exclusively for users aged 18 and above. We never knowingly collect personal information from minors.

If a minor is found to have registered on mael bat, their account will be immediately suspended and all associated data will be permanently deleted.

A Note for Parents: If you find out that your child is using mael bat, please contact us support@maelbat.net. We will take prompt action.

10. Data Retention Period

Mael bat does not retain your data indefinitely. Each type of information has a defined retention period.

Data TypeRetention PeriodReason
Account Information Up to 5 years after account closure Legal Obligations
Transaction History 7 Years Financial Regulatory Compliance
Gaming History 3 Years Dispute Resolution
Support Chat 2 Years Service Quality Improvement
Log Files 1 Year Security Analysis

11. Policy Changes

Mael bat may update this Privacy Policy as needed. We will notify you of any changes accordingly.

  • For minor updates, only the "Last Updated" date at the top of the page will be changed
  • For major changes, advance notice will be sent to your registered email
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact our Data Protection team.

Data Protection Team: support@maelbat.net
Response Time: Typically within 24–48 hours
Language: Reach us in Bengali or English

Our Commitment to Protecting Your Data

Your privacy is protected at every step on mael bat

End-to-End Encryption

All your data transmissions are secured with 256-bit SSL encryption. No one can intercept or read your information in transit.

No Data Selling — Ever

Mael bat never sells your personal information to third parties. This is our most unwavering principle.

Your Data, Your Control

View, update, or request deletion of your data at any time. Full control stays in your hands.

Regular Security Audits

Third-party experts regularly audit mael bat's systems to identify and address any vulnerabilities.

Transparent Policy in Bengali

Everything is written in plain, simple language — not complex legal jargon — so you can genuinely understand what we do.

Fast-Response Support

For any data protection queries, you will receive a response in Bengali within 24–48 hours.

Start Gaming in a Secure Environment

Join mael bat with your privacy fully protected and enjoy the best gaming experience.

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